Organizations are satisfied with their CRM tools for centralization
Sales leaders believe their CRM system does not meet their needs
Companies report facing poor UX and limited features
If you feel like your CRM system is letting you down, youβre in the majority. As a custom CRM
development company, we can place you in the top minority that succeeds.
Move beyond these frustrations by working with a CRM software development company while opening doors to higher levels of efficiency and competitive advantage. Here are the benefits a custom CRM provides that an off-the-shelf system doesnβt.
We build the CRM around your business and not the other way around. We embed your proprietary sales methodology and customer onboarding workflows into the system so your CMO and sales teams donβt have to rely on awkward workarounds.
Instead of compromising, build a tool that is a perfect reflection of your business at its best. Navsoftβs comprehensive services transform your vision for a perfect CRM into a powerful, working reality.
We help you figure out which features, functionalities, and integrations you need. Our CRM consultants conduct workshops with your CXOs to map your ideal customer journeys and define requirements. We deliver a strategic blueprint for the entire project.
User adoption is the biggest factor for CRM success. Our UI/UX designers create wireframes and prototypes that reduce clicks and make the system a genuine pleasure to use. This ensures your team can work at maximum efficiency.
Our expert CRM software developers build your custom CRM from the ground up, using scalable technology stacks. We follow an agile development methodology with regular demos and feedback loops.
We build real-time integrations between your custom CRM and other critical business applications like your ERP, marketing automation platform, eCommerce store, accounting software, and more.
The effectiveness of a CRM depends on the quality of data. We migrate your valuable data from your old CRM, spreadsheets, or legacy systems into your new custom CRM. We execute data cleansing and precise mapping for an accurate transition.
Our partnership extends far beyond the initial launch. We provide ongoing support and maintenance to ensure your custom CRM runs flawlessly. As your business evolves, we work with you to continuously extend the platform with new features.
Stop compromising with generic tools. Let's create software that is as unique as your business with custom CRM development services.
Design My Custom CRM!We can build any functionality you need. Our expertise includes developing a wide array of custom modules and features, all customized to your unique needs.
Go beyond standard fields. We build data models that capture the complex relationships and unique attributes that matter to your business, such as multi-layered account hierarchies or custom client health scores.
We customize your unique sales processes within the new CRM. This includes custom sales stages, weighted pipelines, automated task generation, and quoting tools to help sales teams.
We build custom marketing automation engines to manage email campaigns, track engagement, and score leads based on your criteria. We help CMOs manage personalized marketing campaigns across all platforms.
We develop custom case management systems with automated routing based on your specific support tiers and unique Service Level Agreements (SLA). We provide support agents with access to a knowledge base.
Integrate your CRM with advanced AI tools like NavAI for predictive lead scoring, customer churn prediction, and identifying cross-sell or upsell opportunities. Forecast sales accurately and keep your inventory stocked.
We build custom dashboards and reporting modules so that CEOs, CMOs, and CFOs can track unique KPIs. Get real-time visibility into the metrics that truly drive your business and detect improvement opportunities.
"The biggest mistake I see is businesses changing their successful processes to fit the CRM. It should always be the other way around. A custom CRM isn't just about adding features. Itβs about embedding the unique human workflows that already make the company great. When you do that, the technology becomes a fuel for their success, not a limitation on their potential."
As a top CRM software development company, weβve worked on hundreds of projects. We have refined our development process for transparency and flexibility.
We kick off with workshops with your management to understand your processes and goals. Based on them, we design interactive prototypes and wireframes that allow you to see the final CRM before a single line of code is written.
We design scalable technical architecture for your CRM. We work with you to select the optimal modern technology stack, e.g., programming languages, databases, and cloud infrastructure, that aligns with your long-term goals.
We follow an agile development methodology. We develop your CRM in sprints to deliver tested pieces of the application at the end of each sprint. You get to demo after every sprint and share feedback.
Our testers perform comprehensive testing throughout the development lifecycle, including functional testing, integration testing, performance testing, and security testing to ensure we deliver bespoke CRM software.
We manage the entire deployment process to your chosen cloud or on-premise environment, following modern DevOps best practices. This involves migrating data from your existing systems to populate the new CRM.
We provide hypercare support just after deployment to immediately any concerns you may have. We work with you as a long-term strategic partner to continuously improve your CRM as your business grows.
The journey from concept to a fully functional, bespoke CRM software starts with a simple conversation. Talk to our consultants to get your roadmap.
Build My Custom CRM!Choosing a CRM software development partner is a decision of immense trust. You need a team with deep technical expertise, strategic business acumen, and a proven track record. Hereβs why Navsoft stands out as an ideal choice:
As a leading custom CRM development company, we have a long and successful history of building critical business applications for clients across a wide range of industries. We bring this experience and discipline to every custom CRM project.
Navsoft is your expert partner for a wide spectrum of CRM and enterprise application needs. Our capabilities extend to:
We can implement all major CRM software, like Salesforce, HubSpot, and more, for businesses where those solutions are a right fit.
We seamlessly connect your CRM, whether custom-built or off-the-shelf, with your ERP and other critical business systems.
Build the data foundations to enable deep, cross-functional analytics on your CRM data and beyond.
Infusing your applications and processes with the power of predictive analytics and intelligent automation.
We provide expert guidance and implementation services for leading ERP platforms like NetSuite.
Our full-stack expertise allows us to build any type of bespoke web or mobile application to meet your unique business needs.
Letβs create a CRM that is a perfect reflection of your business at its best. Get a custom solution built to your exact specifications and give your team a tool they will genuinely love to use.
Build My Ideal CRM!
1510 One Lodha Place Lower Parel Mumbai 400013
205 Haute Street 86A Topsia Road Kolkata 700046
70 Pine Street Suite: 5305 New York NY 10005