What They Needed?

  • Bharat Petroleum decided to create a comprehensive online grocery & last mile delivery application and launched it across India. They intended to leverage their huge distribution network for delivering the household items.

  • They wanted a robust, scalable and end-to-end solution that can be easily integrated with various tools & 3rd party applications.

  • They needed innovative store features like multi-lingual smart search, push notifications, location based stock availability checking, monthly cart etc. which put them far ahead of competition.

  • They needed a last mile delivery app with auto route planner for faster & smoother delivery of bulk orders to the customers' door.

  • They wanted to track their vehicles & delivery executives on real-time basis so that on road delays can be avoided during the last mile delivery.

  • They needed a complete omni-channel solution that supports consistant experience across multiple touchpoints and help them to optimize the store operations for today's constantly evolving landscape.

How We Made The Difference

Conversion Rate


Productivity Rate


traffic Rate


delivery time


What We Delivered?

  • We delivered multi-lingual smart search with auto-complete feature which helped Shopongo buyers to easily search their desire items in local languages.

  • Our monthly cart solution helped the Shopongo buyers to schedule their monthly grocery needs once and door delivery every month.

  • Our auto-responder module sends email & SMS alerts for informing buyers regarding the real-time status of the orders as well as for promotions.

  • We delivered GPS based real-time tracking system for Shopongo using which admin can track the vehicles & delivery executives when they're on the field.

  • Our smart & innovative delivery planner tool is automatically optimizing the delivery route based on the delivery locations of the assigned orders.

  • We designed the last mile delivery app for automatically assigning the orders to the delivery executives and optimizing the entire order delivery process.

  • Our omni-channel order fulfillment system has optimized the entire order shipment process and it has significantly reduced the time to deliver bulk orders to the customers' door.

  • We offered GRN from hand-held devices for generating goods receive notes when items are received from the supplier.

“Navsoft makes it easy for us to take advantage of out-of- the-box features, and create the unique shopping experiences we want for our brands.”