Case Study: online grocery & last mile delivery application

What They Needed?

Bharat Petroleum decided to create a comprehensive online grocery & last mile delivery application and launched it across India. They intended to leverage their huge distribution network for delivering the household items.
They wanted a robust, scalable and end-to-end solution that can be easily integrated with various tools & 3rd party applications.
They needed innovative store features like multi-lingual smart search, push notifications, location based stock availability checking, monthly cart etc. which put them far ahead of competition.
They needed a last mile delivery app with auto route planner for faster & smoother delivery of bulk orders to the customer's door.
They wanted to track their vehicles & delivery executives on real-time basis so that on road delays can be avoided during the last mile delivery.
They needed a complete omni-channel solution that delivers consistent experience across multiple touch points and helps to optimize the store operations for today's constantly evolving landscape.

We provided multi-lingual smart search with auto-complete feature that helped Shopongo buyers to easily search their desired items in local languages.
Our monthly cart solution helped the Shopongo buyers to schedule their monthly grocery needs once and door delivery every month.
Our auto-responder module sends email & SMS alerts to inform buyers regarding the real-time status of the orders as well as for promotions.
We delivered GPS based real-time tracking system for Shopongo using which admin can track the vehicles & delivery executives when they're on the move.
Our smart & innovative delivery planner tool automatically optimizes the delivery route based on the delivery locations of the assigned orders.
We designed the last mile delivery app for automatically assigning the orders to the delivery executives and optimizing the entire order delivery process.
Our omni-channel order fulfillment system optimized the entire order shipment process and significantly reduced the time to deliver bulk orders to customer's door.
We offered GRN from hand-held devices for generating goods receive notes when items are received from the supplier.