What They Needed?

  • Bharat Petroleum decided to create a comprehensive online grocery & last mile delivery application and launched it across India. They intended to leverage their huge distribution network for delivering the household items.

  • They wanted a robust, scalable and end-to-end solution that can be easily integrated with various tools & 3rd party applications.

  • They needed innovative store features like multi-lingual smart search, push notifications, location based stock availability checking, monthly cart etc. which put them far ahead of competition.

  • They needed a last mile delivery app with auto route planner for faster & smoother delivery of bulk orders to the customers' door.

  • They wanted to track their vehicles & delivery executives on real-time basis so that on road delays can be avoided during the last mile delivery.

  • They needed a complete omni-channel solution that supports consistant experience across multiple touchpoints and help them to optimize the store operations for today's constantly evolving landscape.

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How We Made The Difference

Conversion Rate

53%

Productivity Rate

46%

traffic Rate

117%

delivery time

65%

What We Delivered?

  • We delivered multi-lingual smart search with auto-complete feature which helped Shopongo buyers to easily search their desire items in local languages.

  • Our monthly cart solution helped the Shopongo buyers to schedule their monthly grocery needs once and door delivery every month.

  • Our auto-responder module sends email & SMS alerts for informing buyers regarding the real-time status of the orders as well as for promotions.

  • We delivered GPS based real-time tracking system for Shopongo using which admin can track the vehicles & delivery executives when they're on the field.

  • Our smart & innovative delivery planner tool is automatically optimizing the delivery route based on the delivery locations of the assigned orders.

  • We designed the last mile delivery app for automatically assigning the orders to the delivery executives and optimizing the entire order delivery process.

  • Our omni-channel order fulfillment system has optimized the entire order shipment process and it has significantly reduced the time to deliver bulk orders to the customers' door.

  • We offered GRN from hand-held devices for generating goods receive notes when items are received from the supplier.

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“Navsoft makes it easy for us to take advantage of out-of- the-box features, and create the unique shopping experiences we want for our brands.”