Sales Conversion Rate
Increased Exponentially

What They Needed?

  • Bharat Petroleum decided to create a comprehensive online grocery & last mile delivery application and launched it across India. They intended to leverage their huge distribution network for delivering the household items.
  • They wanted a robust, scalable and end-to-end solution that can be easily integrated with various tools & 3rd party applications.
  • They needed innovative store features like multi-lingual smart search, push notifications, location based stock availability checking, monthly cart etc. which put them far ahead of competition.
  • They needed a last mile delivery app with auto route planner for faster & smoother delivery of bulk orders to the customer's door.
  • They wanted to track their vehicles & delivery executives on real-time basis so that on road delays can be avoided during the last mile delivery.
  • They needed a complete omni-channel solution that delivers consistent experience across multiple touch points and helps to optimize the store operations for today's constantly evolving landscape.

How We Made The Difference

  • Conversion Rate

    53%
  • Productivity Rate

    46%
  • Traffic Rate

    117%
  • Delivery Time

    65%

What We Delivered?

  • We provided multi-lingual smart search with auto-complete feature that helped Shopongo buyers to easily search their desired items in local languages.
  • Our monthly cart solution helped the Shopongo buyers to schedule their monthly grocery needs once and door delivery every month.
  • Our auto-responder module sends email & SMS alerts to inform buyers regarding the real-time status of the orders as well as for promotions.
  • We delivered GPS based real-time tracking system for Shopongo using which admin can track the vehicles & delivery executives when they're on the move.
  • Our smart & innovative delivery planner tool automatically optimizes the delivery route based on the delivery locations of the assigned orders.
  • We designed the last mile delivery app for automatically assigning the orders to the delivery executives and optimizing the entire order delivery process.
  • Our omni-channel order fulfillment system optimized the entire order shipment process and significantly reduced the time to deliver bulk orders to customer's door.
  • We offered GRN from hand-held devices for generating goods receive notes when items are received from the supplier.
“Navsoft makes it easy for us to take advantage of out-of- the-box features, and create the unique shopping experiences we want for our brands.”

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