The truth is that ERP implementation is a high-risk, high-reward initiative. Success isn’t just about investing in the right software
but also the right implementation team. Someone who can align the ERP software with your unique retail business.
success rate of retailers that hire a software consultant for ERP.
annual growth for retail ERP adoption.
billion valuation of the retail ERP market in 2025.
A system implemented by a retail ERP consulting company like Navsoft is the central nervous system that transforms your business inside out. It eliminates any friction that’s a silent tax on your efficiency and growth. Here are the benefits you can expect from us:
A unified ERP allows you to see every unit, whether it’s in a warehouse, in a physical store, or in transit from a supplier, in real time. This allows you to prevent overselling and make data-driven purchasing decisions.
At Navsoft, we do more than just implement a piece of software. We guide your entire retail transformation initiative. Our comprehensive range of retail ERP services ensures that every step is taken correctly.
Our senior consultants audit your current technology stack and analyze your end-to-end business processes. Based on this, we deliver a comprehensive ERP roadmap that outlines the business case, recommended platform, and a phased plan for implementation.
We have a team of project managers, functional consultants, and certified developers who manage the entire implementation from start to finish. We configure the system to your needs and ensure the project is executed on time and within budget.
We connect your ERP to your eCommerce platforms (Shopify, Magento, BigCommerce), your Point of Sale (POS) systems, and your 3rd-party marketplace (Amazon, eBay) and 3PL warehouse partners.
An ERP is limited out of the box. Our developers tune it to your unique promotional logic, proprietary merchandising process, or custom loyalty program. We build custom applications and extensions that are scalable.
We migrate critical business data, like customers, products, and sales history, from your old systems to a new one. This involves deep data cleansing, mapping, and validation to ensure your new ERP starts with a foundation of accurate data.
Our partnership doesn’t end at go-live. The retail market changes fast. Our support team provides ongoing support, monitors system health, manages platform updates, and continuously optimizes your ERP.
Navsoft offers a comprehensive suite of consulting services to guide you throughout the D365 lifecycle.
We don’t start with a demo, but a conversation. Our Microsoft consultants conduct workshops to understand your unique operational challenges and goals. We go beyond surface-level wants to find underlying needs.
Based on our assessment, we create a comprehensive, strategic roadmap for your Dynamics 365 initiative. This is more than a timeline; it’s a phased business plan that outlines the project vision, resource requirements, and KPIs.
We document your business needs into a requirements blueprint. This document details all the functional, technical, data, and security requirements for your project. It’ll serve as a guide for your implementation partner.
We optimize before we automate. Our functional consultants map your current workflows and work with your team to define the future processes. This ensures your D365 implementation is built on a strong foundation.
Having guided multiple organizations with their D365 projects, we know the potential risks you’ll encounter and how to mitigate them. We create a formal risk register that documents potential technical, financial, and organizational challenges and a mitigation plan.
Our change management consultants develop a strategy to prepare your organization for the new system. This includes customized user training programs to ensure your employees feel at home from day one.
Navsoft offers a comprehensive suite of consulting services to guide you throughout the D365 lifecycle.
“We’ve seen many retailers trying to compete in an omnichannel world while their technology is siloed. Everything from their website, their stores, to their warehouse is separated. Our entire focus as retail ERP experts is to build that single, intelligent hub that connects every channel and every data point. When that happens, retailers can finally focus on what they do best, which is serving their customers.”
A seamless retail operation is not just a concept. It's an architecture. Build yours with Navsoft’s retail ERP consulting services.
Book My D365 Consultation!We've seen many businesses make the mistake of choosing a standard ERP only to realize it can't meet the unique demands of retail. Here's a comparison to help you choose the right software.
| Factor | Generic ERP | Retail ERP |
|---|---|---|
| Core Focus | Back-office processes: Corporate finance, manufacturing, project accounting, HR. | The customer and the product journey: From online click to in-store purchase and fulfillment. |
| Key Module | Manufacturing Resource Planning (MRP) or Project Accounting. | Omnichannel Order Management (OMS). This is the heart, managing orders from all channels. |
| Customer Data | Basic customer master file (name, billing address, credit limit). | Rich, unified customer profile (CRM), tracking loyalty, purchase history across all channels, and marketing engagement. |
| Transactions | Fewer high-value B2B transactions (e.g., invoices, purchase orders). | Massive volumes of high-speed, low-value B2C transactions from POS and e-commerce. |
| Key Integrations | Manufacturing Execution Systems (MES), B2B supplier portals (EDI). | POS systems, e-commerce platforms, payment gateways, and 3PL/shipping carriers. |
| Inventory | Focused on raw materials, work-in-progress (WIP), and finished goods in a warehouse. | Focused on real-time, available-to-promise (ATP) inventory across multiple locations (stores, warehouses, in-transit). |
| Pricing | Manages complex B2B contract pricing or job costing. | Manages a dynamic pricing and promotions engine (e.g., BOGO, % off, tiered discounts, coupon codes) across all channels. |
Our retail ERP solutions are focused on configuring the features that deliver value to a modern retailer. Here are the specific features we prioritize.
We configure the ERP to be a central hub that connects your POS, e-commerce, mobile, and marketplace channels. You get a single view of every data point from customers to inventory.
We built real-time integrations between your ERP and POS terminals. This allows associates to see online purchase history, accept in-store returns of online orders, and process sales using a unified inventory pool.
We implement the logic for BOPIS/BORIS, ship-from-store, real-time ATP, and intelligent order routing. This is where we get true omnichannel capabilities.
We enable the ERP to capture every customer interaction to build a 360° profile. We configure and integrate loyalty program modules, allowing customers to earn and redeem points.
We configure complex retail promotions, such as BOGO, tiered discounts, or limited-time offers, and ensure these promotions are consistent across your website and your physical stores.
We configure the merchandising modules to help your buying team manage product assortments, plan purchasing, and leverage AI-powered demand forecasting.
As independent retail ERP consultants, we help you select and configure the platform that is right for you. We have certified expertise in implementing and integrating the world's leading ERPs for retail.
This is a flexible solution that unifies back-office financials and operations with a robust, enterprise-grade omnichannel commerce and POS system, all within the familiar Microsoft ecosystem.
This is the #1 cloud ERP. It offers a unified platform for financials, inventory, CRM, and eCommerce via SuiteCommerce. SuiteSuccess provides a preconfigured, best-practice path to rapid omnichannel success.
This is a strong, industry-specific solution known for its deep capabilities in retail and distribution. It offers POS, merchandising, and analytics tools customized for the challenges of specialty and general merchandise retailers.
S/4HANA is the enterprise standard for global retailers. It offers specific functionalities for managing complex international supply chains, global financials, and massive transaction volumes. Business One is an integrated solution for growing retailers.
This is a modular and cost-effective open-source ERP. Its all-in-one approach with integrated POS, Inventory, Website, and Accounting apps makes it a compelling choice for growing retailers
Let our independent retail ERP consultants help you navigate the market and find the perfect fit.
Schedule My Consultation!Choosing your ERP partner is a 10-year decision. This is more than just investing in software. You are choosing a team that rebuilds your company’s operational foundation. Here’s why Navsoft stands out as an ideal choice:
With decades of experience in the retail industry, we know the exact problems and opportunities of retailers. We have implemented multiple ERPs and know the potential roadblocks and how to navigate them.
As a leading retail ERP consulting company, our expertise extends far beyond. Our ability to serve you is strengthened by our deep expertise in other interconnected industries and technologies.
We understand the full product lifecycle, from raw material to finished good.
The journey from fragmented channels to unified commerce starts with a single conversation. As a top retail ERP consulting company, Navsoft can be your trusted guide.
Schedule My D365 Consultation!
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