Smart Last Mile Delivery Management - Shopongo

India’s ‘Best Performing’ Maharatna Public Sector Undertaking, Bharat Petroleum Corporation Limited (BPCL), a Fortune 500 company, mainly operates in oil, gas, and fuel-related industrial and commercial services. They aimed to build an end-to-end eCommerce solution that flourished the client’s e-retail business by streamlining business operations.

Industry: Retail
Business Type: B2C
Services: eCommerce Development

Critical Business Challenges

Interconnected System: A robust and scalable online platform
Unified Backend: A single console to manage their entire grocery store operation.
Centralized Operational Management: A smart portal to effortlessly manage a large number of products.
Real-Time Inventory: Seamless real-time synchronization of Trent’s stock with the platform.

Navsoft’s Solution

Multilingual Smart Search: We built a multilingual search functionality that helps customers of any language find their preferred products.
Centralized Warehouse and Inventory: Store admins can track their inventory, notify customers when an unavailable item is restocked, and process stock management.
Automated Delivery Planner: We programmed a smart delivery planner tool for automatically optimizing the delivery route based on the delivery locations of the assigned orders.
Email/SMS Notifications: Sending email/SMS alerts to the customers to inform them regarding the real-time status of the orders, as well as running promotions.
Business Analytics & Report: We built intuitive reports and intelligent analytics for the client so they can analyze and drill down through historical data and make business decisions.