Laboratory Management System - Diagnostic Radiology Services

Diagnostic Radiology Services is a Barbados-based medical solution offering an extensive variety of lab services to citizens. Established in 1980, it is one of the oldest diagnostic imaging clinics in Barbados. The company operates from four locations – Beckles Road, Sunset Crest, Warrens, and Coverley.

Industry: Healthcare
Business Type: B2C
Services: Laboratory Management System Development

Critical Business Challenges

Error-Prone Workflow: Their entire workflow, from patient registration to report generation, was manually controlled and susceptible to errors.
Inefficient Appointment Scheduling: The process for booking patient appointments was inefficient, contributing to patient anxiety.
Complex Billing & Invoicing: Generating invoices for clinical examinations and tracking payments was a manual process.
Confidentiality Issues: No multi-level verification and approval processes present, or the ability to create custom logic.

Navsoft’s Solution

Intuitive Appointment Scheduler: Enabled instant registration of patients and invoice generation against all clinical examinations.
Smart Revenue Tracking System: Identify pending bills and send automatic reminders. Generate invoices promptly upon payment.
Multi-Level Report Verification: Incorporated a sophisticated multi-level verification and approval process for patient clinical test reports.
Comprehensive Dashboard & Analytics: Enabled monitoring of all upcoming appointments, patients, invoices, and all approved reports on a single screen.