Once the initial implementation is complete, the responsibility of maintaining Salesforce often falls to an internal team that may be stretched thin or lack specialized expertise. This creates many hurdles that prevent you from getting maximum ROI from the platform.
In many cases, businesses don’t have certified Salesforce specialists in-house. This means troubleshooting can be slow, complex configurations are avoided, and deep optimization opportunities are missed, leaving your powerful CRM underutilized.
Salesforce managed services enable you to shift from a reactive, resource-constrained model to a proactive, expert-led partnership that delivers continuous value.
You get access to an entire team of certified administrators, experienced developers, strategic consultants, and integration specialists. You have the right expert for the right task at the right time.
Salesforce managed services provide you with a team that proactively analyzes every Salesforce release and translates new features into business value. They implement features that give you the competitive edge.
You get regular system health checks and performance monitoring. It helps you clean up technical debt, optimize slow processes, and keep the system scalable for your long-term goals.
A dedicated Salesforce service management team prevents all that firefighting. They provide enhancements that align with your business goals and continuously improve the platform to meet your evolving needs.
Your employees have an expert help desk to turn to for quick and accurate support. You get user training, documentation, and best practice guidance, which drastically improves user adoption.
With a flexible monthly retainer, you get a predictable operational expense that eliminates the high overhead, recruitment challenges, and uncertainty of hiring in-house specialists.
At Navsoft, we cover every aspect of your Salesforce journey. We provide everything you need to keep your Salesforce instance running smoothly under one roof. Here’s what we take care of:
We ensure your Salesforce instance evolves with your business. This involves configuring features from a new Salesforce release, rolling out a new module to a department, or installing and configuring a new AppExchange app to extend your capabilities.
We analyze and re-engineer inefficient workflows, optimize page layouts for better user experience, refine automation rules, and improve data models for better reporting.
We proactively monitor the health and performance of your Salesforce implementation. Our team troubleshoots and resolves implementation errors and performs necessary maintenance to keep the system running.
We understand that your business needs are constantly evolving. We provide ongoing customization, which includes creating new objects, building dashboards, and refining validation rules, to adapt to your changing operational requirements.
We make migration from Salesforce Classic to Lightning easy and efficient. Our Salesforce consultants analyze your current setup, build a roadmap for migration, and implement Lightning components.
Build customized reports and dashboards that provide insights that matter to your business. Get a comprehensive overview of your business and make data-driven decisions with confidence.
We perform regular data quality checks, deduplication, and data loading tasks. Our experts keep a close eye on system performance and address any bottlenecks.
We are the dedicated point of contact for your users to get quick, expert assistance. We proactively diagnose and resolve any technical issues or bugs that arise.
Stop just maintaining your Salesforce instance and start maximizing it. A proactive managed services partnership is the key.
Partner With Navsoft!As a reputed Salesforce managed service provider, our expertise extends across the entire Salesforce Customer 360 platform. We provide support for each cloud, understanding their unique functionalities and how they contribute to your business success.
Having worked on hundreds of Salesforce projects, we’ve built a refined and structured process for our managed services partnerships. Here’s how it delivers consistent value and builds a strong, lasting relationship.
Our Salesforce consultants analyze your system and conduct a thorough health check to understand your current configuration, technical debt, data quality, and security posture. We understand your challenges and goals.
Based on the assessment and gap analysis, we create a strategic roadmap. It prioritizes critical bug fixes, user-requested enhancements, and proactive optimization projects, providing a clear plan of action.
We define a clear engagement model, including establishing a ticketing system for support requests, defining SLAs, and setting up regular communication channels. You are assigned a dedicated Client Success Manager who acts as your primary point of contact.
Our team begins working through the backlog of support tickets and prioritized enhancement projects. We follow an agile methodology to deliver regular updates and incremental value throughout our engagement.
We proactively monitor your system's health, performance, API usage, and data quality. Our scheduled health checks identify and address potential issues before they affect your users.
We conduct periodic strategic business reviews to discuss the value delivered, assess progress against the roadmap, and plan priorities for the next period. We ensure our partnership remains aligned with your evolving business strategy.
Choosing a managed services partner is choosing a team to entrust with one of your most critical business assets. Navsoft stands out as an ideal partner for Salesforce services for several critical reasons:
Our experience spans multiple industries and the full Salesforce Customer 360 platform. We bring industry-specific best practices and deep cross-cloud expertise on how different Salesforce clouds can work together.
Let us handle the day-to-day complexities so you can focus on your core business. As a Salesforce partner, we can help you get maximum value from your Salesforce instance.
Outsource to Navsoft!Navsoft is your dedicated digital transformation partner. While our Salesforce Managed Services are designed for ongoing success, we also offer a range of project-based Salesforce services to meet your larger enterprise needs:
Let our Salesforce consultants help you create a strategic roadmap to adoption and guide you on your digital transformation journey.
Implement Salesforce across your organization and configure its clouds for the best fit. Build deeper customer relationships with a successful CRM implementation.
Not receiving the value you expected from your Salesforce implementation? Let us analyze it and reimplement Salesforce to get the right fit.
Our experts will integrate Salesforce with other business applications. Ensure data consistency and improve overall system efficiency.
Customize Salesforce’s user interface, workflows, and reports to your requirements. Configure Salesforce with custom fields and integrate it with other systems.
Let us help you leverage the power of data and artificial intelligence across Salesforce and your enterprise applications.
Explore how Navsoft integrated the Salesforce CRM, Service Cloud & OMS with Business Central to create a seamless order flow from all sales channels for a leading Global Mattress retailer.
View Case Study
Check how our custom software solutions have helped businesses achieve their strategic goals. Our technology consulting, development, and software outsourcing services have enabled companies to navigate the complexities of digitalisation.
We have been working with the Navsoft team for almost a year now. They are professional, good communicators and responsive. Most importantly they are extremely knowledgeable and get the work done well and on time. We are glad to be working with them and look forward to continuing on many projects in the future.
We put our trust in Navsoft and they have greatly exceeded our expectations, helping us create an amazing product. Their code, communications and management of the project are excellent. I am extremely demanding professionally and personally, and they have succeeded in meeting my needs in aworld where this rarely happens. Well done Navsoft!
On my projects, I often rely on Navsoft to help fill my IT staffing needs. I only have good things to say about the quality of their work. I currently have 5 developers on my team, in the following areas: UX, Angular, .Net, CSS/SASS, and Testing. I highly recommend. Each has contributed in a very positive way.
Don’t let maintenance prevent you from using Salesforce to its fullest potential. As a Salesforce managed service provider, we’ll deliver the expert guidance, support, and strategic insight you need to get maximum value from the system.
Partner With Navsoft!
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