Integrated E-commerce Solutions - Borosil

Borosil has been a market leader in heatproof glassware in India since 1962. They have two divisions: Borosil Ltd., which consists of our consumer products and life sciences division, and Borosil Renewables Ltd., which manufactures and sells solar glass.

Industry: Manufacturing & Retail
Business Type: B2C
Services: AI, BI, Predictive Analytics, Demand Forecasting
Tools & Technology: NavAI

Critical Business Challenges

Data Silos: Borosil’s data was scattered across different departments and systems, resulting in a fragmented view of the business.
Complex Analysis: The vast amount of data made it nearly impossible for executives to manually extract meaningful insights when needed.
Slow Decision-Making: Relying on time-consuming manual reports affected the ability to react quickly to market changes and make confident, data-backed decisions.
Inefficient Resource Allocation: Without clear data insights, it was difficult to identify inefficiencies and pinpoint areas where money and resources were being wasted.

Navsoft’s Solution

Data Foundation: Navsoft first ensured Borosil’s data was AI-ready. This involved consolidating disparate data sources into a unified, clean foundation.
Conversational AI Interface: We deployed NavAI to enable executives to interact with their data naturally, using simple questions in any language.
eCommerce Optimization: NavAI recommends products to customers, creates smart product bundles, and prevents cart abandonment.