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Connect With Customer Better With CRM Consulting

Build long-lasting relationships with your customers by turning every interaction into an opportunity with Navsoft’s CRM consulting services.

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Improve Every Interaction With
Navsoft’s CRM Consulting Services

We have over 25 years of experience helping businesses enhance their customer interactions and drive growth. Turn first-time buyers into long-term customers. Here are some compelling benefits you can expect:

Increased Customer Retention

Our CRM solutions help you understand the customer journey. You can anticipate their needs and exceed their expectations to build loyalty that lasts.

Personalize Your Approach

Enhance Collaboration

Adapt to Changing Markets

Improve Sales Performance

Stay Ahead of Competitors

Our Suite of CRM Services

At Navsoft, we offer a comprehensive suite of CRM services that transform how you connect with customers. We go beyond basic customer management and enhance every aspect of your relationships. Here’s what we bring to the table:

Custom CRM Consulting Services

Custom CRM Consulting Services

Our experts work with you to create a tailored CRM strategy that aligns with your vision. Ensure every initiative is purposeful and impactful.

CRM Implementation Services

CRM Implementation Services

Transitioning to a new CRM system can be daunting. Our team handles the entire implementation process to ensure a smooth flow of information across your organization.

CRM Reimplementation Services

CRM Reimplementation Services

If your current CRM isn’t meeting your needs, our reimplementation services can revitalize your system. We assess your existing setup, identify pain points, and implement a refined solution.

CRM Integration Services

CRM Integration Services

We integrate your CRM with other business applications, such as ERP systems, marketing platforms, and customer support tools.

Custom CRM Development Services

Custom CRM Development Services

For businesses with unique requirements, we offer CRM software development. Our team designs a custom CRM that aligns perfectly with your operational needs.

Staff Augmentation

Staff Augmentation

We provide skilled CRM professionals who can seamlessly integrate into your existing team. Get access to experts in implementation, integration, data analysis, and more.

CRM Selection

CRM Selection

Choosing the right CRM can be overwhelming. Let our consultants guide you through the selection process and find the best one for your specific business goals.

CRM Migration Services

CRM Migration Services

Transitioning from one CRM system to another? We ensure a smooth migration process that preserves data integrity and minimizes disruption to your operations.

CRM Improvement Services

CRM Improvement Services

If you’re facing challenges with your current system, our team can identify areas for improvement and implement enhancements.

Process Transformation Services

Process Transformation Services

Our CRM consulting services focus on transforming your customer engagement processes. Let’s make every interaction yield better results.

CRM Consolidation Services

CRM Consolidation Services

If you’re using multiple systems, we can help consolidate them into a single, unified CRM solution to simplify management.

CRM Support

CRM Support

We offer ongoing support services to address any issues. Keep your CRM running smooth and scalable to meet your evolving needs.

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Your First to Building Long-Term Customer Relations

Don’t let outdated systems hold you back. Talk to our CRM consultants and integrate a robust software solution that drives growth.

Let’s Get Started

CRM Platforms We Specialize

The right CRM platform can make all the difference in how you manage customer relationships. At Navsoft, we specialize in a wide range of CRMs to help you implement the best one.

Salesforce CRM Consulting

Salesforce CRM Consulting

As one of the most powerful and customizable CRM platforms available, Salesforce offers extensive capabilities for sales, marketing, and customer service.

Microsoft Dynamics 365 CRM

Microsoft Dynamics 365 CRM

We assist businesses in optimizing Dynamics 365 to improve sales performance and gain actionable insights through integrated analytics.

Odoo CRM

Odoo CRM

Odoo provides a robust suite of applications for managing various business functions. Our team will configure it to fit your specific workflows.

Oracle Netsuite

Oracle Netsuite

We help organizations implement Netsuite CRM to get 360° visibility across departments and automate key processes.

Hubspot

Hubspot

Our consulting services help you utilize HubSpot’s tools effectively, from lead nurturing to sales pipeline management.

Zoho

Zoho

We guide you through the customization of Zoho CRM to align with your unique business processes while providing training for adoption.

CRM Reimplementation Services

Our CRM reimplementation services are designed to address the challenges you're facing with your current CRM setup and enhance it to better align with your business goals. Here’s how we approach the reimplementation process:

Diagnostics

Diagnostics

We start with a comprehensive evaluation of your existing CRM system, identifying inefficiencies, user adoption issues, and misalignments with your organizational objectives. This diagnostic phase allows us to pinpoint specific areas that require improvement, ensuring that our solutions are targeted and effective.

Reimplementation

Reimplementation

Our team expertly manages the reimplementation process, ensuring a seamless transition to a more effective CRM system. We focus on resolving existing challenges while integrating new features and functionalities that enhance the user experience and streamline workflows.

Customization for Additional Benefits

Customization for Additional Benefits

To further maximize the value of your CRM, we offer tailored customization options that align with your unique business processes. By adding custom modules, reports, and dashboards, we ensure that your CRM not only meets current needs but also evolves with your business for long-term success.

Our Range of CRM Modules

At Navsoft, having worked with hundreds of clients, we understand that effective customer relationship management is not a one-size-fits-all solution. That’s why we offer a wide range of CRM modules to meet your specific needs.

Sales Management

Effectively manage your sales process from lead generation to deal closing. Track leads, manage pipelines, and automate follow-ups—all in one place.

Marketing Automation

Customer Service and Support

Contact and Account Management

Reporting and Analytics

Workflow and Automation

Quotation and Contract Management

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Your First to Building Long-Term Customer Relations

Don’t let outdated systems hold you back. Talk to our CRM consultants and integrate a robust software solution that drives growth.

Let’s Get Started

Why Navsoft is Your Ideal
CRM Consulting Company

Choosing the right CRM consultancy is key to using your CRM platform to its fullest. At Navsoft, we stand out as your ideal CRM consulting company for several compelling reasons:

25 Years of Experience

25 Years of Experience

Our team has successfully assisted countless businesses to build customer loyalty and increase their CLV. We bring tried-and-true strategies for successful CRM implementation.

Custom Solutions

Custom Solutions

Having worked with hundreds of clients, we understand no two businesses are alike. Whether you need a complete overhaul or minor adjustments, we tailor our services accordingly.

Focus on User Adoption

Focus on User Adoption

A successful CRM implementation goes beyond technology. We train and support your staff to make them confident in using the sytem.

Partnered With the Best

Partnered With the Best

Navsoft is partnered with the leading CRMs to provide you with the best services. We are partnered with: Salesforce, Oracle Netsuite, Microsoft Dynamics 365, Odoo and more.

Constant Improvement

Constant Improvement

The business landscape is always evolving, and so should your CRM strategy. We offer ongoing support and optimization services to ensure your CRM evolves with changing needs.

Strong Customer Relations

Strong Customer Relations

We take the time to understand your business deeply and work collaboratively with you throughout the consulting process.

ERP Solutions
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The Numbers Say It All

+71%

Efficiency

-33%

Expenses

+52%

Productivity

Our Result-Driven Approach to
CRM Consulting Services

Our proven ERP software development process ensures that your project is delivered on time, within budget, and to the highest quality standards. Here’s a breakdown of our approach:

1
Initial Assessment

Initial Assessment

We start by conducting a thorough assessment of your current CRM setup. This involves engaging with key stakeholders to understand pain points and specific needs.

2
Strategic Planning

Strategic Planning

Based on our assessment, we developed a comprehensive CRM strategy that outlines a clear timeline and milestones.

3
CRM Design and Architecture

CRM Design and Architecture

Our team works closely with yours to design a CRM solution that not only meets functional requirements but also enhances the user experience.

4
Integration and Testing

Integration and Testing

We ensure that all components are integrated smoothly, minimizing disruptions to your daily operations. Our extensive testing ensures the CRM functions as intended.

5
Deployment

Deployment

We provide comprehensive training sessions so that your team smoothly adopts the new system and feels confident in navigating it.

6
Support and Maintenance

Support and Maintenance

Our ongoing support services are available to address any questions or challenges that may arise post-launch.

CRM Solutions For Your Industry

Having worked with multiple industries, we recognize that different industries have unique challenges when it comes to managing customer relationships. That’s why we personalize our CRM software to the specific needs of your industry.

Retail

Retail

Our CRM solutions help retailers track customer behavior and understand their preferences, which is key in the retail industry.

Manufacturing

Manufacturing

Our CRM solutions facilitate better communication between manufacturers and their distributors or clients.

Fintech

Fintech

Manage your leads and offer personalized financial solutions based on client requirements with the help of advanced data analytics.

Education

Education

Manage student interactions and alumni relations. Simplify your admissions processes and track student progress on a centralized platform.

Healthcare

Healthcare

Patient engagement is crucial in healthcare. Maintain comprehensive patient records and communication histories to deliver personalized care.

Real Estate

Real Estate

In real estate, building relationships is essential for success. Our CRM solutions enable agents to manage property listings and automate follow-ups.

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Make Every Interaction Count!

Whether you’re looking to implement a new CRM system, integrate existing tools, or automate your processes, our expert team is here to guide you every step of the way.

Schedule a Consultation!

Explore how Navsoft increased the sales effectiveness of a large multinational manufacturing conglomerate by hosting their entire client onboarding solution on Salesforce. This solution reduced the onboarding time by 40–50% and increased business volume by reducing the acquisition-to-cash time.

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What Our Clients
Have to Say for Us?

Check how our custom software solutions have helped businesses achieve their strategic goals. Our technology consulting, development, and software outsourcing services have enabled companies to navigate the complexities of digitalisation.

Frequently Asked Questions

What is a CRM consulting firm, and how can it benefit my business?
How do CRM implementation consultants support the transition to a new system?
What is involved in CRM system integration?
How can I develop a successful CRM strategy?
When should I consider reimplementing my current CRM system?
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Make Every Interaction Count!

Whether you’re looking to implement a new CRM system, integrate existing tools, or automate your processes, our expert team is here to guide you every step of the way.

Schedule a Consultation!

From Vision To

Execution For 800+ Clients

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