You must be collecting data from hundreds of sources. But it won’t deliver value as long as it’s stored in different places. Working on fragmented data will create friction for your customers and also for your team. Do you have to deal with any of these issues?
Your sales team sees a lead, but not their recent service ticket. Your marketing team sees an email open, but not their massive purchase from last week. If this is true, you’re going to send out-of-context messages, and the feeling that you don’t know your customers.
As a leading Salesforce Data Cloud consultancy, we help you implement the cloud and unify data across all platforms. Reach a new level of intelligence and agility across your organization.
Data Cloud integrates all your customer data, from real-time streams like website clicks to historical data from your ERP, into a single, unified profile that updates instantly. See every interaction and attribute for every customer in one place.
When you have a comprehensive, real-time understanding of every customer, delivering personalized, 1-to-1 experiences becomes straightforward. Everyone from your sales team to support agents can provide personalized experiences when they have access to the same data.
Data Cloud provides a suite of pre-built connectors and a hyperscale architecture to easily ingest data from virtually any source. This reduces the burden on your IT team and brings down the total cost of ownership.
Because Data Cloud processes information as it happens, you can analyze and segment your customer data in the moment. This allows you to respond immediately to customer signals and capture fleeting opportunities.
You can easily build customer segments on Cata Cloud and activate them directly into your engagement platforms like Marketing Cloud, Sales Cloud, or even external advertising networks to power targeted campaigns and actions.
Data Cloud gives you a single platform to manage data privacy, consent preferences, and track data lineage. This simplifies compliance with regulations and helps you build customer trust.
As a reputed Salesforce Data Cloud consultant, we provide a wide range of services to guide you from strategy to activation.
A successful implementation starts with a clear plan. Our Data Cloud experts define your identity resolution strategy and create a phased implementation roadmap that delivers value quickly.
Our certified Salesforce experts manage the end-to-end technical setup of your Data Cloud instance. This includes connecting your data sources via Data Streams, configuring your data model using Data Model Objects, and more.
The potential of your Data Cloud depends on the data in it. We build data pipelines to connect all your customer data sources. We leverage Data Cloud's pre-built connectors, build custom connections with MuleSoft or APIs, and ensure all relevant data flows into Data Cloud.
We use Data Cloud's powerful transformation tools to cleanse your data and map it to the Customer 360 Data Model. This ensures your unified profiles are consistent and ready for activation.
We create custom Calculated Insights that include multi-dimensional metrics like customer lifetime value (LTV), engagement scores, or churn risk scores, which are calculated on the unified profile and can be used for deeper segmentation and personalization.
We offer ongoing managed services to monitor the health of your data streams, refine and tune your identity resolution rules over time, optimize performance, and provide continuous expert support.
The future of customer experience is built on a foundation of unified data. Let Navsoft’s Salesforce Data Cloud solutions build yours.
Personalize Every Experience!Salesforce Data Cloud is embedded with multiple features designed for hyperscale data management and real-time action. The features are divided into multiple categories:
Get real-time insights by connecting your live data in Snowflake, Databricks, and Google Cloud. No complex data duplication or ETL is required.
Harmonize multiple data types from text to images to a comprehensive data overview and make informed decisions.
Access a library of prebuilt connectors to bring in historical or batch data from your data lakes, warehouses, and ERPs.
Link disparate records belonging to the same individual. Configure sophisticated rulesets to define how profiles are consolidated.
Clean raw data from your various sources and map it to a standardized, logical data model, preparing it for analysis.
Map source data to a standardized, extensible Salesforce model. This ensures consistent use of your customer data across all departments.
Streamline compliance and reduce risk by defining and enforcing data usage policies, consent preferences, and compliance rules.
Automate the identification and classification of sensitive data to apply appropriate governance and privacy controls without manual effort.
Get enhanced data security by establishing secure, private connections between your AWS or Azure environments and Data Cloud.
Enable immediate responses to customer actions with real-time Salesforce automation based on data changes, calculated insights, or streaming events.
Let your marketing efforts reach the right people at the right time by creating dynamic audience segments using any harmonized attribute or insight.
Proactively engage with customers by anticipating their needs using predictive AI models and powerful calculated metrics (like LTV or engagement scores).
Ensure your unified data is accessible where you need it by sharing harmonized profiles, segments, or insights from Data Cloud back to external platforms.
Get consistent data across your tech stack by pushing unified data or activating segments directly into downstream business applications.
Maximize the impact of your marketing efforts by sending customer segments directly to major advertising platforms for hyperpersonalized campaigns.
The power of a unified customer profile can benefit every department, from sales to support. Here are a few use cases:
Unlike most other Salesforce products that are priced on a per-user, per-month basis, the Data Cloud offers a more flexible pricing model where you only pay for what you use.
$500 for 100,000 credits
These credits are consumed by the core functions of Data Cloud, including data ingestion, data storage, and data processing & analytics.
$23 per month for every 1TB of storage needed
These are used to preserve information from multiple sources within Data Cloud. They are flexible, and you can add more as needed.
Let our experts help you navigate the options and build a cost-effective solution with Salesforce Data Cloud consulting services.
Schedule My Consultation!Implementing a platform as powerful and foundational as Data Cloud requires a partner with the right skillset. Navsoft is ideally positioned to ensure your Data Cloud success.
Having put in decades in the field, we understand the complexities of unifying disparate data and have the technical depth to execute it flawlessly. We have deep expertise in data architecture, data modeling, ETL processes, and data governance.
Navsoft is your expert partner across the entire Salesforce Customer 360 Platform. Our capabilities extend to help you create a truly connected business:
With Salesforce Data Cloud and Navsoft as your partner, you can build a single source of truth that will power personalized experiences across all channels.
Get Started Today!
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