Top Salesforce consulting companies in the USA

Salesforce isn’t just a CRM anymore. It’s the core of any business that drives sales, service, marketing, and beyond. But like any high-performance engine, it needs expert mechanics to install, fine-tune, and maintain it. That’s where a Salesforce consulting partner comes in. The right one can make the Salesforce instance feel like a natural extension of your team. The wrong one? Well, that can lead to a clunky system and frustrated employees. How do you find the perfect fit?

We have a curated list of the best Salesforce consulting companies in the USA. We’ll explore a diverse group of specialized firms known for their customer focus, and then we’ll touch on the global giants who handle transformations on a massive scale.

Why You Need a Salesforce Consultant

Before diving into the list of companies, let’s briefly touch upon why engaging a Salesforce consultant is often a wise investment:

Strategic Problem Solving

Consultants know what problems you’re likely to encounter and also how to navigate them.

Smooth Implementation

They possess deep knowledge of the platform, ensuring an efficient implementation tailored to your unique needs.

Customization

Salesforce out-of-the-box is very limited. Consultants can extend Salesforce capabilities to meet your specific requirements.

User Adoption

Consultants can train your team and ensure your investment yields maximum returns.

Ongoing Support

Many firms offer continued support, helping you upgrade your Salesforce instance as your business grows.

Now, let’s explore some of the leading Salesforce consulting companies in the USA.

Top 12 Salesforce Consulting Companies in the USA

Overview

1: Navsoft

Founded: 1999

Years of experience: 26

Clients Served: 800

Team Size: 500

Navsoft is a certified Salesforce partner that offers a comprehensive suite of services, including implementation, customization, integration, and ongoing support, all under one umbrella. Their expertise spans across various Salesforce clouds, making them a versatile partner for companies looking to leverage the full power of the platform.

With a clientele that includes leading companies like US Mattress, Primex, Cosmo Cabinets, and many more, Navsoft is an ideal partner for enterprises and growing businesses alike.

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2: CloudMasonry

Founded: 2018

Years of Experience: 6

Clients Served: 400+

Team Size: 51–200

CloudMasonry supports clients from strategy and roadmapping to implementation and managed services. They specialize in multi-cloud implementations, particularly for high-growth companies in the technology, healthcare, and financial services sectors. They implement Salesforce solutions that are not just technically sound but are fundamentally aligned with your growth strategy.

3: Slalom

Founded: 2001

Years of Experience: 24

Clients Served: 1000

Team Size: 10,001+

Slalom stands out for its unique blend of strategic consulting and a human-centered approach. They offer services from assessment to implementation, focusing on speed and real-world impact. Their agile, outcome-oriented culture ensures clients leverage Salesforce’s full potential. They excel in projects that require significant change management and user adoption strategies.

4: Simplus

Founded: 2014

Years of Experience: 11

Clients Served: 2,000+

Team Size: 501–1,000

Simplus is a Salesforce CPQ and Billing partner. They have expertise in optimizing the entire revenue lifecycle. Their global team, now part of Infosys, is skilled in change management and data integration. If your business struggles with a slow or error-prone quoting process, revenue leakage, or complex subscription models, Simplus has the specialized knowledge to help out.

5: Avenga

Founded: 2019

Years of Experience: 6

Clients Served: 100+ projects

Team Size: 6000

Avenga is experienced in implementations and integrations, particularly for industries with stringent compliance and data security requirements like pharma, finance, and automotive. Avenga is the partner you call when you need to connect Salesforce to multiple legacy systems or build a robust data architecture. Their broad talent pool and rapid time-to-market philosophy appeal to organizations looking for technology-agnostic support for complex projects.

6: 360 Degree Cloud

Founded: 2012

Years of Experience: 12

Clients Served: 3,000+

Team Size: 500-1,000

360 Degree Cloud is known for its community of 500+ certified specialists, successful deliveries for startups and Fortune 500s, and expertise in various Salesforce clouds. They specialize in CTI and document generation tools, making them an excellent choice for businesses looking to enhance their Service Cloud or automate tedious paperwork.

7: StarrData

Founded: 2009

Years of Experience: 15

Clients Served: 800

Team Size: 11–50

StarrData has made its niche as the go-to partner for ongoing Salesforce support. They excel at being the long-term partner that keeps your Salesforce instance running at peak performance. Their client-first approach and expert consultants ensure best practices are embedded for every stakeholder. They are perfect for companies that don’t need a full-time, in-house Salesforce administrator but require consistent, expert-level support.

8: Coastal Cloud

Founded: 2012

Years of Experience: 13

Clients Served: 1,700

Team Size: 200

Coastal Cloud is known for its deep, vertical-specific expertise. They set themselves apart by integrating expert EQ, automation, and AI into every engagement. They have a strong focus on public sector, healthcare, manufacturing, and non-profits, with pre-built solutions and accelerators. Based in Florida, they have a strong reputation for their domestic, on-shore consulting model.

9: MagicFuse

Founded: 2019

Years of Experience: 6

Clients Served: 150

Team Size: 50–70

MagicFuse, as a Salesforce division of TechMagic, specializes in the technical side of Salesforce with a core focus on ISV development, integration, and custom development. Their focus on clean code, scalability, and best practices makes them a trusted choice for businesses. MagicFuse’s client satisfaction, over 92% NPS, and technical certifications make them a top pick for product development.

10: Centric Consulting

Founded: 1999

Years of Experience: 15+ as a Salesforce partner

Clients Served: 1000

Team Size: 800–1,400

Centric Consulting delivers Salesforce solutions aligned with business strategy through a relationship-first approach and remote workforce model. Their expertise spans Sales Cloud, Service Cloud, Nonprofit Cloud, and more. They are a fantastic choice for mid-market companies looking for a partner who can provide strategic advice and hands-on implementation.

11: Ascendix Technologies

Founded: 2000s

Years of Experience: 15+ in Salesforce

Clients Served: Dozens of commercial real estate and capital markets firms

Team Size: 70

Ascendix Technologies focuses on Salesforce consulting for commercial real estate, capital markets, and asset management. They offer both Salesforce consulting services and their own suite of AppExchange products built specifically for CRE brokers and capital markets. If you’re in commercial real estate or a related financial field, Ascendix is a good fit for you.

12: Appirio

Founded: 2006

Years of Experience: 17

Clients Served: 400

Team Size: 1,200

Appirio, a Wipro company, has always been a trailblazer in the cloud services space. They understand that a great customer experience is impossible without a great worker experience, and they use the Salesforce platform to connect the two. Their expertise extends beyond Salesforce to include other cloud platforms.

Large Consulting Companies With Salesforce Practices

For the world’s largest corporations, a Salesforce implementation is rarely a standalone project. It’s a cornerstone of large-scale digital transformation. This is where Global System Integrators (GSIs) come into play. They have the resources to manage multi-million-dollar programs.

Accenture

Founded: 1989

Years of Salesforce Experience: 15+

Clients Served: 1,100+ (Salesforce-specific)

Team Size: 56,000+ Salesforce-skilled professionals

Accenture is Salesforce’s largest partner. They excel at integrating Salesforce into complex enterprise architectures and leading large-scale business process re-engineering. They lead major initiatives using Salesforce Agentforce, Data Cloud, and Einstein for global giants, leveraging their workforce of more than 700,000 worldwide.

Deloitte Digital

Founded: 2012 (Deloitte dates back to 1845)

Years of Experience: 13+ as Deloitte Digital; decades as Deloitte

Clients Served: Thousands globally

Team Size: Tens of thousands worldwide

Deloitte Digital’s Salesforce practice is built on deep expertise in strategy, design, implementation, and managed services. They deliver excellent customer experiences, backed by powerful data analytics and industry insights.

IBM

Founded: 1911

Years of Experience: Decades; over 15 years implementing Salesforce

Clients Served: Thousands

Team Size: Multinational. Tens of thousands

IBM’s strength lies in its deep expertise in data, AI, and enterprise integration. They leverage their long history in enterprise software and analytics to deliver scalable Salesforce solutions to large-scale organizations. They enable more predictive customer experiences with their own AI tools like Watson.

Capgemini

Founded: 1967

Years of Salesforce Experience: 15+

Clients Served: Thousands

Team Size: 300,000+ worldwide

Capgemini offers a collaborative, client-centric approach to large-scale transformations. They are known for their deep expertise in sectors like manufacturing, consumer goods, and financial services. Their services span global consulting, technology, and managed service offerings.

Cognizant

Founded: 1994

Years of Salesforce Experience: Over a decade

Clients Served: Thousands

Team Size: 350,000+

Cognizant focuses on helping clients modernize their businesses for the digital era. Their Salesforce services are designed to drive digital-first customer engagement strategies. Their Salesforce consultants blend process automation, analytics, and change management with a worldwide delivery model.

Choosing Your Ideal Partner

Selecting the right Salesforce consulting company is a critical decision that can significantly impact the success of your project. Here are some key factors to consider:

Industry Expertise

The consultant should have experience working in your specific industry and understand its nuances.

Salesforce Cloud Expertise

They should specialize in the particular Salesforce clouds you plan to implement, e.g., Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and CPQ.

Company Size & Culture

Do you prefer a large global firm with extensive resources or a smaller, more personalized boutique experience?

Project Scope & Complexity

Their team should be able to handle the scale and intricacy of your proposed Salesforce initiative.

Certifications

They should have a team of certified Salesforce professionals and a track record of successful projects.

Client References

What do their previous clients say about their work and, more importantly, results?

Post-Implementation Support

The company should offer ongoing support to help you keep up with Salesforce updates that happen three times a year.

Cost and Value

While cost is a factor, focus on the overall value and ROI that the consultant can deliver.

Conclusion

This guide equips organizations to confidently begin their Salesforce journey.

If you’re looking for a one-stop partner who can handle all your Salesforce needs, Navsoft is the one to go with. With over 25 years of experience, Navsoft has served 800+ clients ranging from startups to Fortune 500 companies. We have expertise across 33+ industries and all Salesforce clouds.

Book a discovery call with our experts to kickstart your project.

FAQs

Q1) What are the different pricing models used by Salesforce consulting companies?

Salesforce consulting firms typically offer three main pricing models to fit different project needs: Fixed Cost, Time and Materials, and Retainer. A Fixed Cost model is best when your project scope is crystal clear and unlikely to change, as you agree on a total price upfront, offering maximum budget predictability. The Time and Materials model is ideal for projects with evolving requirements, such as a major data migration or complex custom development, as you pay only for the hours worked and materials used, offering flexibility but requiring careful budget tracking. Finally, a Retainer-Based model is perfect for businesses needing ongoing, dedicated support, where you pay a monthly fee.

Q2) What are the different partnership tiers, and what does a ‘Platinum’ or ‘Gold’ partner status really mean for my business?

Salesforce categorizes its consulting partners into tiers, which were historically Registered, Silver, Gold, and Platinum, but the current program uses a points-based system with tiers like Base, Ridge, Crest, and Summit. Essentially, hiring a higher-tier partner, like a Summit (Platinum) or Crest (Gold) partner, means you are working with a firm that has proven its deep expertise and commitment to the platform by meeting strict requirements and maintaining high customer success rates.

Q3) How is a Salesforce Consultant different from an Admin or Developer?

A Salesforce Consultant is more strategic and client-facing. They analyze a business’s complex requirements, recommend the optimal Salesforce solution (which may involve admins, developers, and AppExchange apps), and manage the overall implementation lifecycle. They act as the bridge between non-technical stakeholders and the technical team.

Q4) Why is user adoption so critical, and what can a consultant do to improve it?

User adoption is critical because if employees don’t use the system correctly or consistently, the ROI of the entire investment will plummet due to poor data quality and inaccurate reporting. A consultant improves adoption by conducting a proper needs assessment, providing role-based training, and designing a simple, intuitive user interface that aligns with their real-world processes.

Q5) How can a consulting partner help me manage Salesforce updates?

Salesforce releases major updates three times a year (Spring, Summer, and Winter releases). A consulting partner is crucial because they review the release notes in advance to identify new features that could benefit you. They test your current customizations in a Sandbox environment before the new release hits production to ensure nothing breaks.

Q6) How do I know if I need a consultant for a quick fix versus a full implementation?

You need a consultant for a quick fix if the issue is a specific, isolated configuration problem or a bug that needs an expert to triage. You need a full implementation or strategic engagement if the goal involves integrating Salesforce with other major systems, overhauling multiple business processes, or significant custom code.

Q7) What is a Managed Services agreement for Salesforce?

A managed services agreement is a long-term retainer contract where a consulting partner provides ongoing administration, support, and development hours on a monthly basis. This is ideal if you don’t have a full-time in-house admin team.